Twinings Sucks Customer Reviews and Feedback

From Everything.Sucks

Twinings is an English marketer of tea and other beverages, including coffee, hot chocolate and malt drinks, based in Andover, Hampshire. The brand is owned by Associated British Foods. It holds the world's oldest continually-used company logo, and is London's longest-standing ratepayer, having occupied the same premises on the Strand since 1706. Twining tea varieties include black, green and herbal teas, along with fruit-based cold infusions.

Back on 2009 a customer wrote a review for Rate Tea about the twinings green tea: I was disappointed by this one, and this is my least favorite tea from Twinings yet. If you brew it with boiling water, it's very astringent. With water at a lower temperature, it's not flavorful enough. The aroma is muddled...this tea, unfortunately, seems to have acquired the worst aspects of a Sencha without the pleasant aspects.


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Former Employee - RSM says

"I worked at Twinings full-time for more than 10 years Cons: Company looking at bottom line, cutting trade spend"

Former Employee - Anonymous Employee says

"I worked at Twinings full-time Cons: treating staff with no respect really dusty environment uncomfortable uniform too many managers, each of them wants to run the show in a different way company can't prioritize projects"

Marketing Manager says

"I worked at Twinings for more than 3 years Cons: So focussed on collaboration that the right thing to do is ignored in favour of a consensus. Too much focus on enforced enjoyment and little attention paid to real feedback."

Current Employee - Shift Manager says

"I have been working at Twinings full-time Cons: Poor culture and poor leadership style"


"I have been working at Twinings Cons: Layoffs/restructuring - many of my colleagues have been laid off or had their positions eliminated. The company is going through some “changes”. Challenging culture - can sometimes be a toxic place to work."

Supervisor says

"I worked at Twinings Cons: Appalling inter-departmental rivalry, zero feedback or respect between the floor and workforce, and the suits. Patently obvious creaming of benefits by the office side, to the detriment of the floor and work force"


"I worked at Twinings Cons: No HR department. Warehouse employees treated as 2nd rate citizens. Upper management never holds themselves accountable for poor personnel or business decisions. Departments are almost encouraged to stand their ground on internal issues instead of working things out and moving forward."

Current Employee - Manager says

"I have been working at Twinings part-time for less than a year Cons: Risk adverse, too many chiefs not enough Indians"

Material Handler/Forklift Operator (Former Employee) says

"would work for the company but the 3pl serviced was not good twinings offer good service as a company and treat their employess great loved twinings tea Cons: eclipse is a bad company to work for"

Maintenance level I (Former Employee) says

"The Greensboro plant was closed down after I left, and the tea now is shipped from England. I cleaned the tea packing machines, and it took all night to do while the packing machines were not running. Cons: I didn't do well on the night shift."

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